Member Support Representative (BILINGUAL FR/ENG)

Chicagoonsitemid

Posted today · via Workday

About this role

About Midtown Midtown exists to inspire people to become their best selves through the power of movement, connection, and belonging. Founded in 1970, Midtown has grown from one tennis club in Chicago to owning and operating eight luxury athletic clubs across the United States and Canada. The Opportunity & Your Impact Member Support Representative | Member Support Midtown is looking for a bilingual (French/English) Member Support Representative to create positive, seamless experiences for members across every stage of their Midtown journey. As one of the primary points of contact for our members, you’ll answer questions, resolve concerns, and provide account support that strengthens member satisfaction and loyalty.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Chicago. We weight your proximity and willingness to relocate.

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