Customer Service Rep II

Chesterfieldhybrid$653K$903K

Posted 2 days ago · via Workday

About this role

Job Responsibilities & Requirements A Brief Overview Provides advanced customer support and independently manages more complex order, product, service, and system-related issues. Builds strong working relationships across departments and serves as a trusted resource for customers and team members. What You Will Do: Responsibilities Manage customer inquiries, orders, and issue resolution activities through phone, email, Salesforce, and other communication channels. Process, maintain, modify, and monitor customer orders in SAP while ensuring accuracy and timely execution. Investigate and resolve customer questions related to orders, inventory, pricing, shipping, invoicing, product availability, and order execution.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, salesforce

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Chesterfield. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

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