Help Desk Technician

Baltimoreonsite

Posted 3 days ago · via Workday

About this role

Job Description MileOne currently has an exciting opportunity for a Help Desk Technician at our corporate headquarters in Towson. HOURS: Tuesday through Friday 10am-6:30pm and Saturday 8:30am-5pm. This is a fantastic opportunity for an empathetic problem solver to get on the ground floor of with a growing and dynamic company in the IT field. Candidates will have a proven record of promoting customer service and previous IT experience is a plus but we will gladly train someone that is energetic, team oriented and professional, with outstanding telephone and written communication skills.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Baltimore. We weight your proximity and willingness to relocate.

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