AI CRM & Retention Automation Lead
Ukraineremotesenior
Posted 2w ago · via Workable
About this role
We are looking for an AI CRM & Retention Automation Lead to own the design, build, and scaling of a production-level AI-driven CRM system for player retention. The role sits in the Revenue department and reports directly to the CRO. This is not a classic CRM or campaign execution position. You will define the architecture, connect data, models, and tools into a working system, and move the CRM team from manual campaign building to AI-supervised personalization. What you will do in the first 3–6 months Month 1: Audit current CRM setup, Customer.io usage, data flows, segmentation, churn models, and integrations. Deliver a target architecture. Month 2–3: Launch an MVP flow: Player Data → Churn prediction → AI analysis → Offer recommendation → Customer.io campaign → Human approval.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, snowflake, bigquery, airflow, dbt…
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonsnowflakebigqueryairflowdbtopenaiclaudeiterablebraze