Incident Manager

India Gurgaononsitemanager

Posted 1w ago · via Workday

About this role

A Day in Your Life at MKS: The Major Incident Manager is responsible for managing the lifecycle of major incidents, ensuring timely resolution, effective communication, and minimal business impact. This role acts as the central point of coordination during critical outages and drives post-incident reviews. You Will Make an Impact By: Incident Coordination Take ownership of major incidents from detection to resolution. Initiate and lead technical bridge calls with relevant teams (Infrastructure, Application, Network). Ensure timely engagement of SMEs and escalation to leadership when required. Communication Provide regular updates to stakeholders during incidents. Maintain clear and concise communication across technical and business teams.…

Read the full description on Mksinst's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: python, bash, powershell, aws, azure…

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in India Gurgaon. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonbashpowershellawsazurejirateams

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