Dealer Support Liaison
US - MI - VIRTUALonsite$53K – $65K
Posted 2w ago · via Workday
About this role
The Dealer Support Liaison provides technical and operational support for automotiveMastermind products, serving as a key point of contact for dealer and field team inquiries. This role resolves and escalates issues, analyzes support trends, and improves processes to enhance efficiency and customer satisfaction. The position requires strong technical, analytical, and communication skills to deliver high-quality support and drive a positive dealer experience. What you will do: Develop an expert level knowledge of all automotiveMastermind's Product systems, processes and initiatives. Respond to all inbound Business Partner and Field Team inquiries/requests and escalate to the appropriate team when necessary.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday, slack
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in US - MI - VIRTUAL. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
mondayslack
More at Mobility
- View →Intern - Automotive Planning SolutionsShanghai, CN
- View →Cyber Governance Risk and Compliance AnalystMichigan, US
- View →Cash Application SpecialistPenang-Jalan, MYS
- View →Senior Network Engineer - CloudGurugram, Haryana
- View →Senior Network Engineer - Access and EdgeVirtual, VA
- View →Senior Project ManagerMichigan, US