Support Manager
Uncasvilleonsitemanager
Posted 3 days ago · via Workday
About this role
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE Position Summary: The Support Manager will lead the design, implementation, and ongoing operation of the incident management function for the Digital Gaming division. This role is responsible for establishing a centralized support model that ensures timely identification, triage, escalation, and resolution of operational, technical, and player-impacting issues across the Digital Gaming ecosystem. This position will build the incident management function from the ground up while also serving as the central coordinator and facilitator for incident resolution.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: jira, asana, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Uncasville. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
jiraasanateams