Customer Support Specialist-2
Cebuonsitemid
Posted today · via Workday
About this role
Job Description Product: MC PROFESSIONAL Here’s how you will make a significant impact: Build and maintain respectful and collaborative relationships with clients through responsiveness, expertise and awesome customer service Learn the inner workings of a member-management SaaS platform Troubleshoot and resolve client reported issues Train clients on how to best use a highly configurable platform Provide reporting to clients on the status of support cases Work with the Product Development team to address bugs and advance the product What You Bring We are looking for the best of the best product support professionals who have demonstrated success in customer service and technical support and possess the skills to excel in our dynamic environment.…
Read the full description on Momentive Software Private's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: javascript, html, css
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cebu. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
javascripthtmlcss