Customer Service Representative II

US NY Niskayunaonsitemid$56K – $83K

Posted 3 days ago · via Workday

About this role

Job Title: Customer Service Representative II Summary: The Customer Service Representative II serves as a key point of contact for customers, managing an independent portfolio of accounts and supporting order-related activities from order creation through final delivery. Acting as an extension of the commercial organization, this role works closely with customers and internal teams to help ensure a seamless and positive customer experience. Our Customer Service team supports a diverse customer base, and language needs may vary by position. While Spanish is not required for all Customer Service Representative openings, select roles do require or strongly prefer candidates who are bilingual in English and Spanish.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in US NY Niskayuna. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayteams

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