Regional Service Quality Specialist – Logistic
US WV Friendlyonsitemid$66K – $97K
Posted today · via Workday
About this role
Job Title: Regional Service Quality Specialist – Logistic Summary: In this role, you will be accountable for the local Customer Complaint Resolution Process, ensuring the timely and effective resolution of service quality-related issues, including failure modes such as short or incorrect shipments, damaged packaging, and labeling issues. You will analyze customer complaints and service quality performance to identify root causes and drive continuous process improvements that enhance operational excellence and customer satisfaction.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sigma, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in US WV Friendly. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sigmateams
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