Summer 2027 Intern - Service Quality

US NY Waterfordonsitejunior$21K – $25K

Posted 6 days ago · via Workday

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About this role

Job Title: Summer 2027 Intern - Service Quality Summary: As a Service Quality Intern at Momentive's Waterford, NY site, you will use AI-driven analytics and data-based problem-solving to help improve customer service performance and reduce customer complaints. Working with quality, logistics, and customer-facing teams, you will analyze complaint data across severity, business impact, customer segments, transportation lanes, logistics providers, and root causes to identify the highest-impact improvement opportunities. Your work will help define targeted action plans that support Momentive's goal of significantly reducing customer complaints while focusing resources where they will deliver the greatest results.…

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This role is based in US NY Waterford. We weight your proximity and willingness to relocate.

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