Senior Support Engineer
Cairoonsitesenior
Posted 1mo ago · via Workable
About this role
Job Purpose The Senior Support Engineer will play a key role within the Business Operations Organization at Mondia Egypt Tech Centre, contributing to the stability and performance of Mondia Group's global customer services. This role focuses on hands-on technical expertise in incident response, monitoring KPIs, and supporting the automation, classification, and dispatching of alarms and incidents. The Senior Support Engineer will work closely with the support team to ensure efficient resolution of issues, maintain high service delivery standards, and enhance system reliability for our global customers.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, rest, soap, aws, grafana…
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cairo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonrestsoapawsgrafanakafkatableauteams
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