Call Center Quality Assurance Specialist

Rapid Cityonsitemid$47K – $59K

Posted today · via Workday

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About this role

Current Employees: If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $22.63 - $28.29 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Quality Assurance Specialist ensures that healthcare services, processes, and documentation meet regulatory standards and organizational expectations. This role focuses on maintaining compliance, improving patient safety, and driving continuous improvement across clinical and administrative operations. Reports to the Call Center Manager.…

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