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MonzoreferralsCustomer Operations

Director of Group Operations Strategy & Development

Remote (UK)remotedirector$142K – $193K

via Greenhouse

About this role

📍London / Remote | 💰£112,200 - £151,800, L70 on the Operations Framework + Incentive Awards tied to your performance + Benefits ✨ ⭐️ Our team Our North Star in Operations is to deliver seamless support that builds trust, deepens loyalty, and powers Monzo’s sustainable, profitable growth. Sitting at the very heart of Monzo Global Operations, you will work within our Group COO team, partnering closely with the Global Operations Leadership team and key Monzo stakeholders to tackle our biggest strategic priorities in pursuit of our challenging goals. You will bridge the gap between bold ambition and rigorous operational execution - turning complex challenges and priorities into clear, measurable actions to progress across UK Operations, EU Operations and Controls.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday, teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayteams

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