Senior Fraud Investigator, English & Italian Speaking
Remote (UK)remotesenior$39K – $50K
via Greenhouse
About this role
📍UK Remote | 💰 £31,100 - £39,350 + £2,500 multilingual premium + Incentive Awards tied to your performance + Benefits ✨
Start Date - 12th October 2026
⭐ Our Fraud Team
Our EU Fraud Customer Operations team is at the heart of how we protect Monzo and our customers from Fraud.
We’re looking for individuals who are passionate about preventing fraud and protecting our customers to join our team.
🔑 You’ll play a key role by…
Gathering evidence from flagged transaction data and from customers’ claim submissions and probing further where needed
Using Monzo’s values to investigate the nature of suspicious transactions with empathy and attention to detail.
Use of Monzo’s values to reassure and support customers through the process of identifying active fraud.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
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