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Msd

Director - Contacting and Customer Experience

USA - Pennsylvania - North Wales (Upper Gwynedd)hybriddirector$191K – $300K

Posted today · via Workday

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About this role

Job Description Director, Contracting and Customer Experience Job Description The US Vaccines Contracting and Customer Experience team supports our customers’ vaccine contracting and ordering experience by providing outstanding customer service through contractual and ordering touchpoints. We assist our Field Sales Team, healthcare providers, and healthcare systems to help them meet their contractual and vaccine ordering goals. The Director for our Contracting and Customer Experience team has overall responsibility for the management and results of the customer-facing headquartered teams, along with the D&DS development team.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: iam, teams, workday

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in USA - Pennsylvania - North Wales (Upper Gwynedd). We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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