Complaints & Disputes Consultant
Riga Officeonsitemid
Posted 1mo ago · via Workday
About this role
We are seeking a Complaints & Disputes Consultant to support the central Complaints function of Multitude Bank Plc , with a particular focus on the Latvian market . This is a consultant role based in Latvia, providing non-decision-making, advisory support to internal stakeholders. The Consultant will offer market-specific expertise, particularly in handling escalated or complex complaints, interactions with regulatory authorities, consumer protection bodies, and legal disputes, while also supporting internal case management across multiple markets as needed. The professional will act as an internal advisor—contributing to case reviews, escalation coordination, and regulatory insights—under the oversight of the Operations Manager.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Riga Office. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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