Service Advisor - Mercedes-Benz of Richmond

🔧 Service Advisor – Mercedes-Benz of Richmond Location: Richmond, VA Position Type: Full-Time Department: Service   About Us: At Mercedes-Benz of Richmond, we pride ourselves on delivering an exceptional ownership experience that matches the prestige of the brand we represent. Our Service Department is the heartbeat of that promise—and we’re looking for a professional, customer-focused Service Advisor to help us keep it running smoothly.   🚘 What You’ll Do: Serve as the primary point of contact for customers during the service process Accurately document customer concerns and vehicle issues Provide clear explanations of recommended services and repair timelines Coordinate with technicians to ensure timely and high-quality service delivery…