switchboard operator/receptionist
Yangononsite
Posted 155mo ago · via Smartrecruiters
About this role
About Myanmar Pantpoo Employemnet Service The primary objective of the Switchboard Operator is to answer a multi-line switchboard quickly (ideally within 3 ring cycles) and direct calls to their destination without delay. Greeting customers, answering questions, announcing calls or providing directions are secondary objectives. The key to the role is in always providing the primary objective whilst delivering the secondary objectives wherever possible but always in such a way that positively affects the customer's perception or call/visit experience. Outline duties: Answer a high volume of calls and maintain a rapid response rate according to agreed standards. Log information on calls received, where required and maintain detailed and accurate records.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Yangon. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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