Guest Experience Manager
Hyatt Vacation Club at Piñon Pointeonsitemanager
Posted yesterday · via Workday
About this role
This is an exempt position and will be paid on a salaried basis in accordance with state and federal law. Driving is required for this position; screening will be required. The Guest Experience Manager is responsible for leading the resort's overall guest experience strategy, service recovery efforts, Activities team and Manager on Duty (MOD) operations. This position serves as a visible leader throughout the property, ensuring exceptional guest satisfaction through proactive engagement, rapid issue resolution, cross-departmental collaboration, and consistent execution of brand service standards.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Hyatt Vacation Club at Piñon Pointe. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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