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Guest Services - Sales & Marketing H/F

Marriott's Village d'lle-de-Franceonsite

Posted today · via Workday

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About this role

Marriott Vacation Club Job Description Job Title : Guest Service Agent Department : Marketing Interfaces with: All MVCI Associates, Partner Hotels, Car Hire companies etc SUMMARY: Perform highest possible level of customer service and administration functions to ensure the smooth running of the department according to company policy and guidelines. Work areas include Customer Service, Back Office, Front Reception and general Marketing support. JOB FUNCTIONS: Customer Service Guarantees Guest satisfaction and resolve customer issues before, during and after their visit adhering to company policy and guidelines; liaising with suppliers (Hotels / Resorts / -car hire companies/ Corporate etc) where necessary. Answer switchboard, preview and back office telephone calls.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Marriott's Village d'lle-de-France. We weight your proximity and willingness to relocate.

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