N
NateraCustomer Experience Oncology

Regional Customer Support Specialist - Temp-to-Hire Opportunity

US RemoteRemote (US)mid$42K – $48K

via Greenhouse

About this role

Position Type: Temporary-to-hire. This role begins as a temporary assignment, with the opportunity to convert to a full-time Natera employee based on performance and business need. Position Summary The Regional Customer Support Specialist, known internally as a Territory Manager, supports Natera's Oncology division and provides world-class service to medical professionals, patients, and cross-functional internal and external teams. You will work closely with customers and sales representatives to keep the ordering process smooth and results reporting fast. This role requires the ability to work independently, multi-task, and use critical thinking to resolve issues in a timely manner. Primary Responsibilities Respond promptly to internal and external customer inquiries.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: salesforce

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

salesforce

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