reqspace
Start free trial →
N
Ncsecu

Lead Member Services Officer

Smithfield - Buffalo Rdonsitesenior$21K – $31K

Posted 4 days ago · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose Lead Member Services Officers should have a broad thorough knowledge of all branch operational procedures. Lead MSOs will assist with resolving member issues and complaints across all delivery channels and mentor less experienced staff. Lead MSOs are expected to be leaders in the branch, to manage the branch in the absence of the VP/SVP and Assistant Branch Manager, and take a leadership role in loan underwriting, ensuring team member training is completed, and/or collections. They should be willing to assist and supervise in all areas of branch operations. Enhanced Expectations and Responsibilities at this Position Level* Assist in the management of the branch.…

Read the full description on Ncsecu's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Smithfield - Buffalo Rd. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

less

More at Ncsecu

See all open jobs at Ncsecu →