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Ncsecu

Senior Member Services Officer

Kinston-Airport Rdonsitesenior$21K – $31K

Posted 4 days ago · via Workday

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About this role

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Senior Member Services Officer should have a broad knowledge of all branch operational procedures. Sr. MSOs will assist with resolving member issues and complaints across all delivery channels. Sr. MSOs will evaluate loan applications and make recommendations for approval or denial, while also assisting in training other employees and act as a mentor to less experienced staff. Enhanced Expectations and Responsibilities at this Position Level* Review and approve loans within lending limits that are outside the limits of less experienced staff. Assist in training other employees and act as a mentor to less experienced staff.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Kinston-Airport Rd. We weight your proximity and willingness to relocate.

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