Customer Service Advisor
Hartlepoolhybrid
Posted 1w ago · via Smartrecruiters
About this role
About Come join us and make a difference in the world! Discover more at www.necsws.com . Work Schedule: Mon-Sat (5 days working on Rota) Delivery Key responsibility: Receiving and inputting postal appeals on to the CMS Professionalism in gathering the data Sufficient and accurate data recording Recording in a timely manner. Ensure all appeal correspondence is available within a suitable time. Ensuring evidence from both parties is attached to the right case; Liaise with appellants to ensure all correct information is received. Respond and action queries received from appellants Respond and action queries and requests from London Councils Staff Correctly identifying what type of data/correspondence it is (e.g.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Hartlepool. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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