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NECSWSProcessing Services

Customer Service Advisor

Hartlepoolhybrid

Posted 1w ago · via Smartrecruiters

About this role

About Come join us and make a difference in the world! Discover more at www.necsws.com NO AGENCIES PLEASE The role is to service customers by determining requirements; answering inquiries; processing applications, fulfilling requests; maintaining database/work records/filing. Advisors are responsible for ensuring that calls are answered in a timely and professional manner and that calls are resolved by demonstrating a detailed knowledge and understanding of the contract (full training will be provided on the contract requirements).…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Hartlepool. We weight your proximity and willingness to relocate.

Score yourself on this role.
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