Customer Service Advisor - Part time (22.5hrs)
Wrexhamonsite
Posted 3w ago · via Smartrecruiters
About this role
About Come join us and make a difference in the world! Discover more at www.necsws.com **NO AGENCIES PLEASE** Location: Wrexham, UK Part Time - 22.5 hours a week Service details: NEC manage the Discretionary Assistance Fund (DAF) on behalf of our client the Welsh Government. The DAF team award clients with cash, grants and white goods to individuals experiencing financial hardship. Our core function is to verify and resolve grant applications against set criteria We help customers over the phone, online and by email. The Role We support delivery of Discretionary Welfare Fund (DAF) contract work via online, telephone and postal applications. Act as first point of contact for applicants and system administrator for the NEC system to allow applications to be input and processed.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Wrexham. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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