NECSWSInformation Technology

Service Delivery Manager - Metropolitan Police Radio Services

Londononsitemanager

Posted 1mo ago · via Smartrecruiters

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About this role

About Come join us and make a difference in the world! Discover more at www.necsws.com Role Summary The Service Delivery Manager has responsibility for Service operation, followed by the day-to-day management and delivery of contracted services to the client account. This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agreements (SLA’s in line with the customer requirements, and to act as the single point of contact for all service delivery escalations. Duties & Responsibilities ITIL/SIAM Service set up and transition to service operation.…

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reqspace match rubric

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Skills match

For this role: teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

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Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in London. We weight your proximity and willingness to relocate.

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