NECSWSCyber Service and Technology

Service Desk Analyst

Hybridhybridmid

Posted 1mo ago · via Smartrecruiters

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About this role

About Come join us and make a difference in the world! Discover more at www.necsws.com This role is based from our Hartlepool office. This will be covering core shifts which are Monday to Friday between 8am- 4.30pm/8:30am-5pm. You will have 1st line experience in proving IT service for users in the following: Demonstrate excellent customer service and influencing skills across various mediums. Knowledge of using Microsoft office suite (i.e. Outlook / Excel ) Flexibility in approach Self Motivated Ability to make decisions and take ownership Strong communication skills Excellent attention to detail Ability to follow instructions Experiencing of working in a first line role and a understanding of ITIL is desirable but not required.…

Read the full description on NECSWS's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Hybrid. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayteams

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