Customer Care Assistant

Student Mallonsite$35K – $48K

Posted 3 days ago · via Workday

About this role

Are you a current NJIT employee? Apply here through the Internal Jobs Hub. Title: Customer Care Assistant Reports To: University Registrar Position Summary: As a core member of the student service team, under the daily supervision of the Assistant Director of Student Support, the Customer Care Assistant assists in the transfer credit evaluation process. Responsibilities include post transfer credits, maintain transfer information within University’s database and website, and credit evaluation work flow. Customer Care Assistant is also expected to serve as the first point of contact for constituents of the Registrar’s Office and to also staff the front desk as needed.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Student Mall. We weight your proximity and willingness to relocate.

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