Senior Associate, User Design Experience

Job Requisition ID: 93983 Location Designation: Hybrid - 1 day per week What You’ll Do: Design and connect end-to-end journeys • Design and connect user journeys across acquisition, education, and conversion from entry points (e.g., search, campaigns) through to action • Translate the defined journey direction into clear flows, UI, and interaction patterns • Use personas, behavioral data, and intent signals to shape experiences and guide users forward • Identify friction, drop-offs, and gaps, and propose improvements within established frameworks • Connect individual touchpoints into a cohesive, intuitive end-to-end experience • Drive standardization of high-performing patterns across journeys (templates, flows, modules) to improve consistency and performance • Identify and scale repeatabl…