Account Recovery Team Manager
United States - RemoteRemote (US)manager
Posted today · via Workday
About this role
Who We Are At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support. The Account Recovery Manager leads the team that helps legitimate Bluehost and HostGator customers securely regain access to their accounts and domains, while preventing unauthorized access and account takeovers. This is a Product Support leadership role with significant responsibility for account security and ownership verification. The Account Recovery team handles account recovery requests, unauthorized access and account takeover (ATO) investigations, and domain hijacking cases.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included