Call Center Representative

Burr Ridgeonsitemid

Posted 1w ago · via Workable

About this role

Description NEXT Door & Window has been serving homeowners for over 20 years and has an excellent reputation in the market. NEXT recently received the BBB Torch Award for business ethics based on our high standards and exceptional performance. We are experiencing significant growth through our partnership with Costco and our expanding local event marketing initiatives. We are seeking proactive, detail-oriented, and customer-focused individuals to join our growing Customer Experience Relationship Team (CERT). As a Call Center Representative, you will play an essential role in delivering exceptional customer service, generating sales appointments, managing customer inquiries, and ensuring appointment accuracy across both our Core and Costco programs .…

Read the full description on Next Door & Window's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: salesforce

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Burr Ridge. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

salesforce

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