Service Desk Support
Phoenixonsite$499K – $886K
Posted 109mo ago · via Smartrecruiters
About this role
About Next Level Business Services, Inc. Job Title: Service Desk Support Job type: Fulltime Job location: Phoenix, AZ Year of experience required: 7-8 Yrs (Max) Here is a JD for your requirement. - Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues. - Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software (Service Now). - Ability to provide technical support over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired.…
Read the full description on Next Level Business Services Inc's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Phoenix. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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