Supervisor - Communications Call Center - FT - Day shift

Job Category: Clinical Support Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary Directly responsible for organizing and supervising the day-to-day operations of the Inpatient Call Center and Communications teams, motivating and inspiring excellent customer service. Responsible for supervising, training and guiding staff in performing their duties. Monitors staff and inpatient call center performance and analyzes reports, including call volumes and customer service skills through call auditing, to ensure achievement of service standards.…