Expert
Vadodaraonsite
Posted today · via Smartrecruiters
About this role
Own and manage QEM, the quality tracking tool, ensuring accuracy, compliance, governance, and continuous enhancement of the tool and its reporting outputs. Drive accurate, timely, and insight-led quality reporting across Data Operations and Client Operations quality teams. Monitor adherence to quality reporting policies, guidelines, and metric definitions, ensuring consistent usage across regions and functions. Partner with Technology teams to improve QEM functionality, reporting accuracy, usability, and enhancement priorities. Identify themes, patterns, recurring issues, and improvement opportunities through structured quality analysis, RCA reviews, and incident trend assessments.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, r, sql, tableau, power bi…
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Vadodara. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonrsqltableaupower biteams
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