ITSM Consultant
Ukraineonsitemid
via Greenhouse
About this role
We are looking for an experienced ITSM Consultant to support a large-scale ITSM implementation programme across multiple portfolio companies.
The role will focus on assessing current IT Service Management processes, supporting CMDB implementation activities, facilitating process adoption, and helping operational teams transition to a shared-service operating model.
This position combines ITSM expertise, stakeholder engagement, process improvement, and programme coordination within a complex multi-company environment.
Responsibilities
ITSM Assessment & Process Improvement
Conduct ITSM maturity assessments across multiple entities
Evaluate Incident, Problem, Change, Request, and Knowledge Management processes…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Ukraine. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at Nix
- View →Senior AQA EngineerArgentina
- View →Senior Business Analyst (System Integration)Colombia
- View →Senior Microsoft 365 Infrastructure/Platform EngineerUkraine
- View →Senior Full-Stack (React+Node.js) Engineer 14:00 - 22:00 CETPoland
- View →Senior Microsoft 365 Infrastructure/Platform EngineerPoland
- View →Marketing Graphic DesignerUkraine