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NmiSupport

Senior Business Operations Manager

Remote USRemote (US)manager$100K – $140K

via Greenhouse

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About this role

NMI is a leading provider of payment gateway solutions, specializing in card-present solutions and payment processing. Our innovative technologies empower businesses to securely accept payments and optimize transaction processes. With a focus on reliability, security, and innovation, we continuously push the boundaries of what's possible in the payments industry. The Senior Business Operations Manager is responsible for driving operational strategy and execution across the Customer Support organization. Reporting directly to the VP of Support, this role is the connective tissue between vision and execution — translating priorities into structured projects, building the operational foundation the organization needs to scale, and evolving into a strategic thought partner over time.…

Read the full description on Nmi's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

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