Head of Customer Empowerment
remotedirector$275K – $350K
via Ashby
About this role
ABOUT NOON
We are on a mission to reinvent how designers work in the AI era. We’re backed by top investors including First Round, Chemistry, Homebrew, Scribble and senior leaders from OpenAI, Meta, Google, Ramp, Stripe and more. We’re building the next-generation AI design tool for product teams.
ABOUT THE ROLE
Noon is an AI-assisted design-to-code platform. Our customers are designers and developers at design-led teams who expect support quality on par with Linear, Vercel, and Stripe. We are hiring our first Head of Customer Experience to build the function from scratch, hire and lead a small team in Bengaluru, and own the operating framework that determines how every customer problem gets resolved.
This is not a renewal-management role. It is not a Tier-1 deflection role.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: vercel, sentry, openai, github, linear…
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
vercelsentryopenaigithublinearslackteamssalesforcehubspotposthogstripe