Managed Services Quality & Continuous Improvement Lead
US - Nationalonsitesenior
Posted yesterday · via Workday
About this role
Make a difference. Be happy. Grow your career. Managed Services Quality & Continuous Improvement Lead The Managed Services Quality & Continuous Improvement Lead provides independent oversight of the quality, effectiveness, and efficiency of Managed Services delivery across the client portfolio. The role operates separately from day-to-day Service Delivery and Service Management. While those teams manage operational performance, SLAs, incidents, requests, problems, changes, and client governance, this role looks beneath traditional service metrics to identify opportunities that may not surface through normal operational management.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less, sigma, teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in US - National. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
lesssigmateams