Customer Service Supervisor

USA - Wisconsin - Chippewa Falls - 1450 Lakeland Driveonsite

Posted today · via Workday

About this role

The Customer Service Supervisor is responsible for leading and developing the PPS Americas Customer Service team to deliver exceptional support to domestic and international customers while driving profitable aftermarket growth. This role oversees team performance, customer relationships, order management, and spare parts sales activities to ensure timely, accurate, and high-quality service. The position works closely with regional sales managers, top customers, and internal stakeholders to identify growth opportunities, support strategic sales initiatives, and enhance customer satisfaction through the NBS Next framework.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in USA - Wisconsin - Chippewa Falls - 1450 Lakeland Drive. We weight your proximity and willingness to relocate.

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