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North West AdministratorsClient Service Center

Customer Service Representative

Seattleonsitemid

via Greenhouse

About this role

Are you a natural problem solver with a knack for helping people? Do you thrive in a fast-paced environment where every call is an opportunity to make a positive impact? Northwest Administrators, Inc. is looking for a Participant Services Representative to join our team and serve as the friendly, knowledgeable voice of our organization. What you'll be doing... At NWA, we pride ourselves in providing exceptional customer service. As a customer service representative for our client service center department, you are the front line! You will take calls from customers who have questions about about retirement and healthcare benefits.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Seattle. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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