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NorthwestadministratorsincPension Services (WCT)

Customer Service Representative

Seattleonsitemid

via Greenhouse

About this role

Are you looking for an entry level customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales call center, you could find the career boost you’re looking for! What you'll be doing... At NWA, we pride ourselves in providing exceptional customer service. As a Customer Service Representative for our Pension Services department call center, you are the front line! You will take calls from customers who have questions about their retirement plan benefits. You will: Schedule and assist participants with the secure electronic signing and witnessing of required documents via zoom…

Read the full description on Northwestadministratorsinc's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: zoom

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Seattle. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

zoom

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