Customer Excellence Process Manager
New South Wales (NSW)onsitemanager
Posted today · via Workday
About this role
Job Description Summary At Novartis, our purpose is to reimagine medicine to improve and extend people’s lives. We are looking for a Customer Excellence Process Manager to join our team in a newly created role that will play a key part in strengthening how we deliver launch readiness, customer engagement and marketing excellence across the business. The Customer Excellence Process Manager is responsible for enabling superior customer and patient experience by orchestrating, standardising, and continuously improving end-to-end commercial excellence processes.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New South Wales (NSW). We weight your proximity and willingness to relocate.
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Skills in this role
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