Customer Service Analyst
Bogota (Pharmaceuticals / GDD / NTO / CTS)onsitemid
Posted today · via Workday
About this role
Band Level 3 Job Description Summary #LI-Hybrid Location: Bogota, Colombia Relocation Support: This role is based in Bogota, Colombia. Novartis is unable to offer relocation support: please only apply if accessible. Are you passionate about delivering exceptional customer experiences while driving operational excellence across the supply chain? As a Customer Service Analyst, you will play a critical role in ensuring outstanding service levels for key customers by managing order fulfillment, delivery performance, customer communications, and operational improvement initiatives.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bogota (Pharmaceuticals / GDD / NTO / CTS). We weight your proximity and willingness to relocate.
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