Service Desk Engineer
San Franciscoonsitemid$113K – $130K
via Greenhouse
About this role
About the Role We're hiring a Service Desk Engineer to provide high-quality technology support for our global Nscale employee base, from our San Francisco office. This is a hands-on role focused on employee support, device provisioning, onboarding and offboarding, workplace technology and regional service delivery. You'll be the frontline for technology issues, resolving problems directly where possible and coordinating escalations to specialist teams. This is not a pure queue role. Around a third of your time will go to improvement work you own yourself: automation, tooling and knowledge management projects, align with partner teams, and drive through to delivery with minimal direction. We're looking for someone who spots the problem, picks it up, and finishes it.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, go, bash, powershell, jira…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in San Francisco. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythongobashpowershelljiranotionslackteamsoktasoc 2iso 27001
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