Contact Center Expert - Genesys Cloud

Budapesthybrid

Posted today · via Workday

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About this role

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Summary We are looking for a skilled Contact Center Expert to design and deliver modern, enterprise-scale contact center solutions across multiple platforms. The role covers end-to-end responsibility from architecture and design through implementation and stabilization, working in complex, high-availability environments. You will contribute to both on-premises and cloud-based solutions, supporting customers in their digital and hybrid transformation journeys.…

Read the full description on NTT's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: r, teams

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Budapest. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

rteams

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