Senior Business Analyst
LATAMonsitesenior$62K – $69K
via Greenhouse
About this role
Location: 100% remote, seeking candidates located in LATAM. Contract Length: 1 year, with potential for extension. Contract Rate: $30-33 per hour in USD. Final rate will be determined based on relevant experience and overall fit for the position. NTT DATA is seeking a Senior Business Analyst with strong Contact Center / CCaaS experience to support a large and business-critical Customer Service transformation program for a major global client. The role will provide dedicated requirements and functional analysis support across both internal and BPO Contact Center operations, working closely with business stakeholders, product teams, technology teams, and implementation partners. This is not intended to be a purely functional BA position.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in LATAM. We weight your proximity and willingness to relocate.
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