Senior Tech Support
New Yorkonsitesenior
via Greenhouse
About this role
Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City’s diverse people and businesses.
Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers.
POSITION OVERVIEW:
The Senior Tech Support position provides advanced technical support to end users, while serving as a technical resource to other Helpdesk personnel. This role requires maintaining detailed knowledge of all company supported software/applications, performing routine software upgrades, and ensuring that user needs are met efficiently and professionally. This role will require establishing Helpdesk goals, objectives and policies to deliver superior customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New York. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Nycedc
- View →Assistant Vice President, Neighborhood StrategiesNew York, New York, United States
- View →Assistant Vice President, Real Estate Transaction ServicesNew York, New York, United States
- View →Assistant Vice President, Strategic AnalyticsNew York, New York, United States
- View →Associate, Real Estate Transaction ServicesNew York, New York, United States
- View →Associate, Strategic AnalyticsNew York, New York, United States
- View →Assistant Vice President, DevelopmentNew York, New York, United States