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Nztagovtnz

Customer Proposition Director

Wellingtononsitedirector

Posted yesterday · via Workday

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About this role

Shape the future of customer experiences across NZTA Set the strategic direction for customer propositions, products and services Senior enterprise leadership opportunity driving service modernisation Te Whiwhinga mahi | The opportunity We have an exciting opportunity for an experienced senior customer, product or service leader to join our Service Modernisation function as Customer Proposition Director . This is a significant enterprise leadership role responsible for setting and stewarding the strategic direction for NZTA’s customer propositions and future-state customer experience across our customer-facing products and services. You will define what we should offer our customers, the value those propositions should create and the outcomes they need to deliver.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Wellington. We weight your proximity and willingness to relocate.

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Skills in this role

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